In-Person Payment Processing
EMV chip, tap-to-pay, contactless NFC, swipe, debit, and compatible digital wallets.
Solutions
Payment Technology That Fits Your Counter, Your Crew, and Your Customers
Every Hawaii business runs differently. A food truck in Kakaʻako, a salon in Kailua, and a contractor on Hawaiʻi Island each need a different setup. We start with how you take payments today, then recommend what actually fits.
Pricing programs
Free cost analysis
against your current provider
Confusing billing, hidden fees, and surprise expenses have been the status quo in the payment processing industry for too long. With Real Merchant Services you'll have full transparency into your monthly costs.
Hybrid Program
Share card costs with your customer
$25 flat monthly fee, unlimited processing
- Credit Cards
- You pay 0% · Customer pays 4%
- Debit Cards
- You pay 1.5% + $0.25* · Customer pays 0%
*Your business cost on consumer debit cards is 1.5% + $0.25. Mid-qualified cards 2.50% and non-qualified cards 3.50%. Key-entered debit transactions do not qualify for the 1.5% + $0.25 rate and will fall into mid- or non-qualified rates.
Cash Discount Program
Offset your credit card processing fees
One flat monthly fee, unlimited processing
- Micro
- Merchants processing less than $5,000 per month — $25/month
- Midsize
- Merchants processing $5,000–$25,000 per month — $50/month
- Large
- Merchants processing over $25,000 per month. Includes one Dejavoo Z8 terminal — $100/month
Traditional Program
Transparent interchange-plus pricing
$15 flat monthly fee, unlimited processing
- Interchange +
- Real Merchant Services operates on the interchange + pricing model, ensuring you get the lowest rates with our margin clearly spelled out.
- Fixed margins
- 0.30% + $0.10 per transaction above interchange.
Ways to pay
Give your customers
so many ways to pay
EMV Chip Cards
Accept payments via chip cards in seconds with PIN entry and signatures for added security.
Swipe Cards
Take credit and debit from all major card brands.
Contactless NFC Payments
Process transactions on your shop floor or on the go with NFC-enabled cards and mobile payment services including Apple Pay®, Google Pay®, and Samsung Pay®.
Checks
Scan and submit paper checks as electronic payments.
Cash
Add a cash drawer and take traditional payments as easily as digital.
What we offer
01 02 Point-of-Sale Systems
Customized POS configurations for restaurants, retail, service businesses, and other industries.
03 Online and E-Commerce Payments
Payment acceptance for websites and online stores.
04 Virtual Terminal
Process card-not-present transactions without a traditional physical terminal.
05 Invoicing and Payment Links
Send invoices or payment links so customers can pay remotely.
06 Recurring Billing
Support repeat and subscription-style payments where appropriate.
07 Mobile Payments
Accept eligible payments away from a traditional checkout counter.
08 Dual Pricing and Cash Discount Options
Present cash and card pricing clearly through a properly configured program.
09 Traditional Processing
Transparent processing options for businesses that prefer a conventional pricing structure.
10 Business Reporting and Insights
Tools to help merchants understand sales, payments, and business performance.
11 PCI and Payment Security Support
Available PCI-compliance and chargeback-support resources. No provider can prevent all fraud or chargebacks.
12 Integrations
Schedule a consultation to review compatibility with your existing software, website, or business tools.
Availability, equipment compatibility, funding timing, and program eligibility are confirmed during a consultation and are subject to merchant review, underwriting, card-network requirements, and applicable law.
POS systems and hardware
Point-of-Sale Terminals Built for Real Hawaii Businesses
Real Speed
From accepting payments to tracking inventory, our solutions provide a multitude of functions to empower your business.
Real Compatibility
Our POS system works in harmony with a wide array of leading software providers and hardware.
Real Support
Experience unmatched convenience with 24/7 customer service, ready to guide you in making the most of your solution.
Payment Gateways
A solid foundation to flourish your business both online and offline.
Whether you require superior payment capabilities for a large enterprise, an unyielding solution for your small business, or a more personalized touch, the REAL Payment Gateway offers an assortment of options to suit your specific needs. Make the smart choice — invest in the REAL Payment Gateway to unlock the true potential of your business.
The REAL Station Duo
A dedicated customer-facing display bundle that's best for retail, QSR, and service-related merchants.
- 14″ non-swivel non-payment accepting tablet
- Station Duo payments terminal
- Receipt printer
- Cash drawer (optional)
- Security with encryption and tokenization
- Fully integrated EMV/NFC payment acceptance and fingerprint login for enhanced security
- State-of-the-art processor for increased transaction and app speeds
Automotive Solutions
The Dealer Genie Platform, purpose-built for the automotive industry.
The Dealer Genie Platform by REAL Merchant Services has carved a niche in the automotive industry because of its unrivaled prowess in significantly reducing processing fees and its multi-award-winning recognition. Our specialized automotive division services over 500 dealers nationwide, bolstered by industry veterans with over three decades of automotive expertise.
- Automatically stamp an RO as paid the moment a customer makes a payment, providing a real-time update for a seamless service experience
REAL Mini
A complete POS system small enough to fit into any space.
But don't let its size fool you — it has the power to run your business, end to end.
- A simple user interface that requires minimal training
- Fast processing speed to cut transaction time down
- Access your data anywhere, anytime
REAL Merchants All-In-1 Terminal
A powerful, hybrid-style POS system built for large restaurants and bars.
This solution is ready for the bumps and spills of harsh, fast-paced environments.
- A sturdy, splash-proof, scratch-resistant shell
- The 10-point capacitive screen with a glass overlay is resistant to scratches, water, and dust
- An Intel® Core™ i3 dual-core processor with hyper-threading to deliver boosts of higher performance during peak use
- 15″ diagonal anti-glare TFT LED, removable stand for pole or wall-mounting (VESA mount compatible)
REAL Merchant Quest Tablet
Designed to speed up customer turnover in busy restaurants and bars.
Take orders and collect payments tableside, in the restaurant or on the patio.
- Choose between two built-in tablet versions of MicroSale; the traditional landscape-mode layout or the new portrait-mode
- Receipts print wirelessly at a stationary terminal, or you can send the customer receipt via email
- Compatible with both Android and Windows operating systems, so you can select the OS best suited to your environment and applications
- Syncs with printers, kitchen video, and POS stations
REAL Self-Service Kiosk
A powerful, hybrid-style POS system built for large restaurants and bars.
This solution is ready for the bumps and spills of harsh, fast-paced environments.
- A sturdy, splash-proof, scratch-resistant shell
- The 10-point capacitive screen with a glass overlay is resistant to scratches, water, and dust
- An Intel® Core™ i3 dual-core processor with hyper-threading to deliver boosts of higher performance during peak use
- 15″ diagonal anti-glare TFT LED, removable stand for pole or wall-mounting (VESA mount compatible)
We have plenty of other POS products to choose from
We have plenty of other POS products to choose from. Integration with existing software and/or payment processing equipment is an option. Schedule a consultation with one of our local representatives to discuss each option and see which fits your business.
Schedule a Consultation